List of All Outgoing System-Generated Emails

Account/Location Level

New Appointment Request
The "New Appointment Request" notifications are sent from the Unassigned Calendar and the Group Calendar.

How to Disable "New Appointment Requests" for Assigned Users within Group Calendars

Settings > Calendar Settings > Open Calendar > Click on tab 3, Confirmation tab > Save.

How to Disable "New Appointment Requests" in Unassigned Calendar
Settings > Calendar Settings > Open Calendar > Click on tab 3, Confirmation tab > Remove email(s) > Save. 

Please Note:
If the calendar settings for auto confirmation and sending appointment alert emails are enabled, appointment owners will receive appointment request emails. The developers are working on deploying a fix scheduled for the next calendar update.

Appointment Review Request Email & SMS - [Can be disabled]

Please Note:
When sending a review request, the person who is signed in will be the one listed as the sender of that message.

If you are looking to send a review request from the contact’s assigned user, please use the Workflows action "Send Review Request" to send a request on behalf of the assigned user.

Social Planner Reconnect Expired Token Notification Email - [Can be disabled]

Please Note:
When sending an email notification, the person who is signed in will be the one listed as the sender of that message. 

New Review Email (Can be disabled)

Invoice Payment Notifications

• Invoice payment attempt failed for the end customer.

• Invoice payment successful by the end customer.

• Error in auto payment of a recurring template.

• Skipping auto payment because the amount was manually updated for the invoice.

• End customer invoice is received.

• Payment for an invoice is successful.

• Payment attempt for an invoice has failed.

• Upcoming auto payment information.

• Auto payment failed for a recurring template.

Platform Level

• Reset Password

• Verification Code Email

• New User Email Notification
  Notifies when a user is added to your account or a location.

• Notify a New User with Username & Password When Their Account is Created

• Notify When a New SaaS Sale Happens

• Payment Failed for the Client

• New YEXT Sale Internal Email

A2P and Toll-Free Verification Events Email Notifications

• A2P and Toll-Free registration status updates via email to the account owner and admin, sent from “[email protected].”

They will receive email notifications when the statuses below are updated by the carriers:

• A2P Brand
  • Rejection
  • Approvals
• A2P Campaign
  • Submitted
  • Rejection
  • Approvals
• Toll-Free
  • Submitted
  • Pending Review
  • Rejections
  • Approvals