How to Purchase a Phone Number in Your Account

Modified on Fri, 29 Nov at 5:53 AM

Understanding how to purchase a phone number is important for your business operations. This article will help you through the step-by-step process. How to Purchase a Phone Number in Your Account for your business.


Step 1: At the top left, click here to switch to the account where you want to purchase a phone number
Click on the Click here to switch option and search for the account where you want to purchase a phone number. Then, click on the account.

Step 2: Once you are in the account, click on Settings

Step 3: Click on Phone Numbers

Step 4: Click on Add Phone Number Under Add Number Tab

Step 5: Select the Country for which you want to buy the number.

Here's a list of countries supported by Native Phone System/Twilio:

Twilio phone number availability and their capabilities
If the country you want is on the list but not visible within the system, you can 
buy the number through the Twilio console for the location. (**ONLY applicable to users who have integrated Twilio as the default telephone provider)
A regulatory bundle/Address is required if your account resides outside the USA or Canada.

Also, you can use the filter option as well to search your desirable numbers based on first or last digit numbers.

Please Note:

Regulatory Bundles/Address are an industry-standard practice, not a requirement specific to the software.

If your account is outside of the USA and Canada, we highly recommend that you complete the regulatory bundle/address registration for the best telephone experience.


Step 6: Select the number of your choice and then click on Proceed to Buy Button in order to buy the number.
Once the number is selected, click on the Proceed to Buy Button. This will buy the selected phone number for you, and the phone number will be added under the phone number tab.


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